CRM
Handles crm related operations and functionality.
Application Suite
Grow Your Hospital with Intelligent Patient Relationship Management
Acquire, engage, and retain patients with a complete CRM built for healthcare—with referral tracking and campaign analytics.
Healthcare CRMReferral TrackingCampaign ManagementAnalytics ReadyPatient Engagement
Suite Overview
1Modules included
25%Higher Patient Acquisition
30%Better Patient Retention
Modules in this Suite
What's Included
Challenge & Solution
How We Solve It
The Challenge
Problem 1: Fragmented Patient Engagement
The Solution
The CRM suite provides complete patient relationship management. All patient interactions are tracked. Referral management automates follow-ups. Campaign management drives patient acquisition and retention. Unified CRM with complete patient interaction history across all touchpoints. Automated referral management with tracking and follow-up automation. Campaign management with complete ROI tracking. Automated patient retention campaigns with engagement tracking. Marketing analytics with patient acquisition and referral source tracking.
ROI Metrics
Measurable Impact
25%
Higher Patient Acquisition
Targeted campaigns with measurable ROI drive 25% higher patient acquisition.
30%
Better Patient Retention
Automated engagement and follow-up improve patient retention by 30%.
40%
More Referrals
Automated referral management with tracking increases referral volume by 40%.
50%
Better Campaign ROI
Data-driven campaigns with complete analytics improve ROI by 50%.
20%
Revenue Increase
Better acquisition and retention drive 20% revenue increase.
100%
Patient Interaction History
Complete patient interaction history across all touchpoints—unified patient view.
Architecture Overview
How It Works
The CRM suite provides complete patient relationship management. All patient interactions are tracked. Referral management automates follow-ups. Campaign management drives patient acquisition and retention.
Stakeholders
Who Benefits
Marketing Head
Campaign ROI Visibility
Complete campaign analytics with ROI tracking and attribution.
Sales Team
Referral Management
Automated referral tracking, follow-up, and referral source analytics.
Patient Services
Engagement
Complete patient interaction history and engagement tracking.
Administration
Growth Analytics
Patient acquisition, retention, referral, and revenue analytics.
Clinicians
Patient Communication
Patient communication history and engagement insights.
Finance
Marketing ROI
Complete marketing cost and acquisition cost analytics.
Compliance & Security
Built for Compliance
Patient Data Privacy
Protection of all patient data with encryption and RBAC.
Consent Management
Patient communication consent tracking with opt-in/opt-out management.
Audit Trails
Complete logging of all CRM activities and patient interactions.
"The CRM suite transformed our patient acquisition and retention. Patient acquisition increased by 25% with targeted campaigns. Referrals increased by 40% with automated referral management. Patient retention improved by 30% with automated engagement. Campaign ROI improved by 50% with data-driven decisions. We now have complete visibility into patient journey."
Mr. Ashok Singh, Marketing Director, 350-Bed Super-Specialty Hospital
FAQ
Frequently Asked Questions
How does referral management work?
Automated referral tracking with follow-up reminders, referral source analytics, and referral conversion tracking.
Can we track campaign ROI?
Complete campaign analytics with cost tracking, patient acquisition attribution, and ROI calculation.
How does patient engagement work?
Automated engagement campaigns across WhatsApp, SMS, and email with tracking, personalization, and analytics.
Can we capture patient feedback?
Yes, automated feedback collection with survey management, analytics, and action tracking.
How does lead management work?
Complete lead management with tracking, scoring, nurturing, and conversion tracking.
Can we integrate with existing marketing tools?
Yes, integration with major marketing tools and platforms for data exchange.
Ready to get started with Sales & Marketing?
Talk to our team and configure your modules