Complete Outpatient Department Management, Patient Flow & Clinic Scheduling
Complete OPD management with digital registration, appointment scheduling, queue management, and billing integration.
Key Benefits
Pricing
Module price
Select this module now. Duration and final pricing are configured at checkout.
Base module price
Duration, users and final amount will be selected during configuration.
- ✓Faster Patient Registration
- ✓Reduced Wait Times
- ✓Better Patient Experience
- ✓Optimized Clinician Productivity
Challenge & Solution
The Problem We Solve
The Challenge
OPD departments face long queues, manual registration, no patient flow visibility, and inefficient scheduling. Patient wait times are high. Clinician schedules are poorly managed.
The Solution
The OPD Clinic module provides complete outpatient management—patient registration, appointment scheduling, queue management, patient flow tracking, and billing integration. Real-time patient flow visibility. Automated registration and scheduling workflows.
Key Features
What It Does
Digital Patient Registration
Digital registration with demographics and ABHA integration. Duplicate patient check with automatic identification. Aadhaar and ABHA integration for fast registration. Registration kiosk for self-service.
Appointment Scheduling & Queue Management
Real-time appointment scheduling with availability. Patient queue management with token system. Virtual waiting room with real-time queue position. Automated appointment reminders and notifications.
Patient Flow Tracking & Analytics
Real-time patient flow visibility. Wait time tracking and analytics. Patient journey mapping for process improvement. Capacity planning with utilization analysis.
Clinician Workflow Management
Clinician schedule management with appointment sync. Consultation room assignment and tracking. Clinical documentation with EMR integration. Clinician dashboard for daily schedule.
Billing Integration & Revenue Management
Automated charge capture for OPD consultations. Insurance verification and eligibility. Package management for OPD services. Revenue analytics with collection tracking.
Workflow
How It Works
-
Step
1Step 1: Patient Registration
Patient arrives and registers digitally. Demographics are captured. ABHA/ABDM integration enables fast registration.
-
Step
2Step 2: Scheduling and Queue Assignment
Patient is scheduled with clinician. Token is assigned with queue position. Patient receives confirmation and queue status.
-
Step
3Step 3: Consultation and Documentation
Patient is called for consultation. Clinician documents consultation in EMR. Investigations and medications are ordered.
-
Step
4Step 4: Billing and Payment
Charges are captured automatically. Patient pays through available options. Receipt is generated.
-
Step
5Step 5: Patient Flow Management
Patient flow is tracked in real-time. Wait times are monitored. Capacity planning is optimized.
Integrations
Connected With
Reports
Analytics & Reports
Real-time insights and exportable reports built into every workflow.
OPD Patient Flow & Wait Time Report
Patient volumes, wait times, and flow bottlenecks.
Clinician Productivity & Utilization Report
Clinician consultation volumes and productivity metrics.
OPD Revenue & Collection Report
Revenue from OPD consultations and collection efficiency.
Operator Impact
What Changes for You
Faster Patient Registration
Digital registration reduces registration time.
Reduced Wait Times
Efficient scheduling and queue management.
Better Patient Experience
Real-time queue tracking and communication.
Optimized Clinician Productivity
Schedule management and workflow.
FAQ
Frequently Asked Questions
How does patient registration work?
Digital registration with demographics, Aadhaar/ABHA integration, and duplicate check.
How is queue management handled?
Token system with real-time queue position. Patients are notified when their turn is approaching.
Can patients book appointments online?
Yes, patient portal integration for online appointment booking with real-time availability.
How is billing integrated?
Charges are captured automatically from consultation documentation. Payment collection is integrated.
Ready to add OPD CLINIC?
Part of the Hospital Administration suite