Seamless Hospital Website-to-Backend Integration, Online Appointments, and Digital Patient Engagement Hub
Seamless integration of hospital website with HIS for online appointments, bill payments, and Patient Portal access.
Key Benefits
Pricing
Module price
Select this module now. Duration and final pricing are configured at checkout.
Base module price
Duration, users and final amount will be selected during configuration.
- ✓Digitize Front Office Workload
- ✓Capture Digital Revenue
- ✓Improve Patient Access
- ✓Automate Marketing Data
Challenge & Solution
The Problem We Solve
The Challenge
Hospital websites are standalone marketing brochures. Patients cannot book appointments, access reports, or pay bills online. This creates friction—patients prefer digital convenience, and the hospital misses data capture opportunities.
The Solution
The Website Integration module deep-links the public-facing website with the core HIS. It enables secure, API-driven functionality such as live doctor availability check, online appointment booking, digital payment of bills, and a secure Patient Portal for lab reports and discharge summaries.
Key Features
What It Does
Live Doctor Availability & Appointment Booking
Embed a dynamic widget on the website displaying real-time OPD schedules. Patients select a department, view available slots, and book appointments immediately. The booking pushes directly to the hospital's Calendar module without manual intervention.
Online Bill Payment & Payment Gateway Integration
Integrate secure payment gateways (UPI, Credit Card, Net Banking) into the website. Patients can settle pending estimates or pay consultation fees online before visiting, speeding up the cash counter workflow and reducing crowding.
Patient Health Portal & Document Access
Enable authenticated patient login via the hospital website. Patients can download digitally signed lab reports, view vaccination records, and access discharge summaries from a secure document vault, all pulled directly from the EMR via APIs.
Website Chatbot & Inquiry Routing
AI-powered chatbot on the website captures patient queries, pre-screens symptoms, and routes qualified leads directly to the hospital's CRM or front-office helpdesk. Schedules callbacks automatically.
Career & Recruitment Portal Integration
Sync hospital job openings with the website careers page. Candidates can apply online, and their CVs are automatically ingested into the HR Recruitment module (MD054) for processing and tracking.
Workflow
How It Works
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Step
1Step 1: Developer adds the REST API integration code/plugins to the hospital website CMS (WordPress, Angular, etc.).
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Step
2Step 2: Front-end staff publishes the service catalog, doctor profiles, and availability on the website.
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Step
3Step 3: Patient visits the website, authenticates via OTP/Email, and uses the "Book Appointment" widget. The website sends an API request (JSON) to the HIS backend.
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Step
4Step 4: HIS validates the request (checks availability), reserves the slot, and returns a confirmation token. The website displays the confirmation to the patient.
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Step
5Step 5: The HIS pushes an automated SMS/WhatsApp confirmation to the patient and updates the internal calendar.
Integrations
Connected With
CRM
Captures leads and inquiries directly from website contact forms.
↗OPD Clinic
Reads real-time OPD schedule data for widget display.
↗Payment Gateways
Processes online bill payments securely.
Patient Portal
Authenticates patient login and document access.
↗Reports
Analytics & Reports
Real-time insights and exportable reports built into every workflow.
Website-to-HIS Booking Conversion Report
Number of website visitors versus completed online appointments, tracking conversion rate by channel.
Online vs. Offline Revenue Collection Report
Proportion of hospital collections processed through the website portal versus cash/offline methods.
Patient Portal Document Access Log
Tracking of which patients logged in and downloaded clinical documents, ensuring data security compliance.
Operator Impact
What Changes for You
Digitize Front Office Workload
Automatic API bookings reduce manual calls at the reception desk.
Capture Digital Revenue
Increase patient base and capture payments from patients who prefer online convenience.
Improve Patient Access
Patients can manage their healthcare from their laptop or phone.
Automate Marketing Data
Sync website inquiries directly into the hospital CRM, preventing lost leads.
FAQ
Frequently Asked Questions
Does this integration require redesigning the hospital website?
No. The integration is designed to work via embeddable widgets, API calls, and SSO (Single Sign-On) links. It can be added to an existing website without redesigning the front-end.
Is the data exchanged between the website and HIS secure?
Yes. All API traffic is routed over HTTPS with TLS 1.3 encryption and token-based authentication (OAuth 2.0). Patient credentials are secured with 256-bit encryption.
Ready to add WEBSITE INTEGRATION?
Part of the Advanced Technical Solutions suite